Check our privacy policy below.
Activ Medical takes your privacy seriously, your privacy is important to us. When you visit our website: www.activ-medical.com, we collect certain information about your device and your interaction with our website. If you contact our customer support department, we may collect additional information from you as well.
*By browsing our website you agree to our privacy policy, Last updated July 28 2022.
Device information
• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags and google analytics.
• Disclosure for a business purpose: shared with our payment processor and any other affiliates within our trading group. Receiving our news and notifications - You must submit your e-mail address to subscribe to our news. Your e-mail address is NEVER shared, sold, or given to any third party for their marketing use. Your subscription can be cancelled by sending a request to activ@activ-medical.com or simply unsubscribe online.
• Receiving our news and notifications: You must submit your e-mail address to subscribe to our news. Your e-mail address is NEVER shared, sold, or given to any third party for their marketing use. Your subscription can be cancelled by sending a request to activ@activ-medical.com or simply unsubscribe online
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Order information
• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and banking information), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: We may share your personal information with our payment processor, any affiliates, trading partners and freight forwarders.
Google Analytics:
We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy as regards its analytics service at: support.google.com/analytics/answer/6004245
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below:
Your Personal Information will be initially processed in the USA and then will be transferred outside of the USA for storage and further processing, including to Canada and the EU.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below:
30 N Gould St, Sheridan, WY 82801, USA
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a few different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
How To Contact Us
Should you have other questions or concerns about these privacy policies
please call us at +1 307-204-8900
